Turning Growth Pains into Gains
Sales were booming, but delivery and operations were struggling to keep up. Discover how we helped Accomplice Media scale up their business effectively.
Download Case Study
“Your2IC brought accountability to our business - setting clear objectives for the business as a whole and for each individual role. We know our numbers far clearer now, and those numbers allow us to make far more calculated decisions. This gives everyone involved a lot more confidence in the business.”
“We've onboarded four people since completing the project with Your21C and the process has been seamless. Our newest recruits have a very clear idea of what's expected of them.”
Business Improvement for Growth
Spicy Web, a Melbourne Digital Design & Marketing agency, was in a period of rapid growth. They understood the importance of processes but needed help driving change and providing clarity. Here's how Your2IC helped Spicy Web increase efficiencies and continue to scale.
Download Case StudySocial Scaffolding
Brief: Email & document collaboration inefficiencies
History: A consulting business focused on the NDIS and NFP sector, the business develops documentation that requires collaboration across their team of 7 consultants spread across several geographical locations.
Outcome: Utilising technology, in particular Microsoft Teams, we achieved a 30% reduction in emails, we increased document sharing, and improved the responsiveness for proposal submissions, resulting in more sales.
“Using Teams has greatly improved our tender response time, which has increased our revenue for the year. The implementation and training were fantastic and the uptake from the business was immediate.”
“With Your2IC’s guidance, in under 3 years we were able to turn our business around 180 degrees - from an unstable and reactive business into a highly profitable, forward planning one. They give clear, easy-to-follow advice, really know their stuff, and are exceptionally trustworthy. We simply can’t thank them enough and would never hesitate to recommend them to any small business trying to figure out how to grow without losing control.”
Digital Marketing Agency
Brief: Business debt and lack of sales; the business was verging on insolvent
History: Financial inefficiencies and lack of vision from management had left the business with a lack of sales, inefficient processes and procedures, resourcing and staffing issues, and a poorly run operation, with a significant debt.
Outcome: Through a long-term engagement, we provided the vision and accountability to the business and the staff, changes in operations, staff, and processes with a focus on financial control and stability. A renewed focus on the vision of the business and the operational changes led to the business owner recovering from the financial strain and operating at a minimum ongoing $100,000 net profit the next financial year, and ongoing.
Pre-School
Brief: $70,000 deficit, reduced enrolments
History: The Council-funded Committee of Management volunteered by parents had endured changeovers and decisions that had impacted the 2018 year.
Outcome: Providing a clearly defined strategic plan, the projects undertaken in the first 6 months of renewed/refreshed website, creation of additional committee roles, and a targeted social media campaign resulted in a waitlist for both levels for the 2019 year.
“The leadership provided by Your2IC has been an asset that our preschool could not have survived the 2018 year without. The direction they provided gave us the tools to harness skills from our membership base to enact new strategies, which enabled us to recoup a severe deficit and increase our membership base. Under the guidance of Your2IC, we were able to achieve a number of our one-year goals in just six months!”
Ready to start?
Complete the form below and let’s connect.
